Yes, Sydney Coach Charter bus hire services are accredited with Transport NSW and Infrastructure and operator under the Coach Operators 1990 Passenger Transport Act. Sydney Coach Charter Bus complies with operation under government standards including the Safety of Passengers and the Public, as well as Vehicle Maintenance. Sydney Coach Charter bus hire holds all insurances including public liability, comprehensive motor vehicle and workers compensation.

No, Sydney Coach Charter bus hire bookings does not include all motorway tolls, standing time or parking fees. Unless otherwise stated on your booking confirmation.

If you would like to book a Sydney charter bus for your private group, you can easily request a quote by calling our team over phone, submitting a quote request online or by sending us an email with your booking requirements. All bus hire bookings in Sydney will be confirmed in writing and accompanied with a bus hire booking agreement confirming all inclusions as well as the charter bus vehicle to be supplied stated.

Sydney Coach Charter bus hire quotes are valid for 24 hours. Our coach charter buses are also subject to availability at the time of booking confirmation. Please note that a deposit is required to secure a bus hire booking with Sydney Coach Charter bus.

We offer a range of convenient payment methods for your Sydney charter bus booking, including; EFT/Bank Transfer Credit Card (we accept Amex/Mastercard/VISA) You can confirm your method of payment at time of booking and please note, most Sydney bus hire bookings require a credit card security deposit for incidentals and additional fees/charges as part of your bus hire booking agreement.

There is no credit card surchage. We accept Visa, Mastercard and Amex.

To secure your Sydney Coach Charter bus booking, we will require a credit card to secure the booking and full payment is required 30-days prior to the booking date unless otherwise stated. For bookings within 30-days, full payment will be required immediately. Some exceptions do apply for small group private charter airport/shipping transfers; this will be detailed in your bus hire booking request and quote issued to you.

Sydney Coach Charter bus hire quotes do not include all motorway tolls, standing time or parking fees. If your charter bus hire service requirements vary from stated booking confirmation agreed, then additional costs may also apply. If any delays and/or changes to the charter bus booking, additional costs may also apply. You can view this information in our Terms & Conditions provided with your booking confirmation request.

Sydney Coach Charter offers round-the-clock bus hire services, operating 24/7 to accommodate all your transportation needs. Our main office hours for direct support are from 9:00 AM to 5:00 PM, Monday to Friday, and 9:00 AM to 12:00 PM on Saturdays and Sundays. For assistance outside these hours, please feel free to contact us via email at info@sydneycoachcharter.com.au or use our emergency contact number at (02) 9181 5557 for urgent inquiries.

Consuming food or drinks, except water, is not allowed on Sydney Coach Charter buses to maintain cleanliness. Exceptions for special events can be approved by the operations manager at the time of booking.

All Sydney Coach Charter drivers are licensed by Transport NSW and Infrastructure, and hold a valid “driver’s authority” licence. They have undergone thorough background checks, including driver’s history, working with children assessments, and National Police checks, ensuring they meet all standards of professionalism and safety. Additionally, our buses are equipped with computerized vehicle monitoring systems that not only ensure safe and reliable operations but also meticulously record the drivers’ hours and road operations.

If you are running late, Sydney Coach Charter allows a grace period at no charge for the first 30 minutes for minibuses and 15 minutes for coaches, provided there has been prior approval by the Operations Manager. While we reserve the right to not extend the departure time due to other scheduled charters, we strive to be as accommodating and flexible as possible.

Sydney Coach Charter diligently monitors travel schedules to accommodate early arrivals or delays. We offer a grace period without charge for the first 30 minutes for minibuses and 15 minutes for coaches, contingent on prior approval by the Operations Manager. If we cannot extend departure times due to other commitments, we prioritise clear communication and flexibility.

Currently, Sydney Coach Charter does not offer wheelchair-accessible vehicles. However, we are equipped to transport collapsible walking frames and wheelchairs. We strive to accommodate all passengers to ensure a comfortable travel experience.

Smoking or vaping is strictly prohibited on all Sydney Coach Charter buses, in accordance with statutory law. We are committed to providing a smoke-free environment to ensure the health and comfort of all passengers.

Sydney Coach Charter buses strictly do not travel on unsealed or dirt roads.

Standing in Sydney Coach Charter buses is not permitted, as per statutory law. This policy ensures the safety and comfort of all passengers during travel.

Sydney Coach Charter will refund any payments, including deposits or balance of charter payments, if your booking is impacted by Covid-19 regulations. Alternatively, if preferred, funds can be transferred to a future booking according to the customer's preference, ensuring flexibility during these uncertain times.

Changes to the pick-up or drop-off location of your Sydney Coach Charter booking need to be made directly through our booking office. Please email us on info@sydneycoachcharter.com.au to adjust your travel details. Note that all changes are subject to our terms and conditions.

You can change your booking, subject to availability by emailing us on info@sydneycoachcharter.com.au as soon as possible. Please note, all changes must be approved and confirmed with our reservations team and additional charges may apply.

Pets are generally not allowed on Sydney Coach Charter coaches.

Sydney Coach Charter provides fully serviced transport options; therefore, all buses come with a professional driver. We do not offer self-drive services.

Alcohol consumption is not permitted on any Sydney Coach Charter vehicles at any time, ensuring a safe and comfortable journey for all passengers.

Yes, you can extend your Sydney Coach Charter bus hire service subject to the availability of the vehicle and agreed upon fees. Please arrange for any extensions in advance to ensure availability.

Yes, some of our Sydney Coach Charter buses are equipped with audio connections. Please check the availability of these features when making your booking.

Yes, all our coaches and minibuses at Sydney Coach Charter are equipped with seatbelts to ensure passenger safety throughout the journey.

Yes, Sydney Coach Charter offers after midnight bus services. Please note that all late-night bookings and service times must be pre-arranged at the time of booking.

While Sydney Coach Charter buses do not provide baby seats for hygiene purposes. You can arrange for your baby seat for the day of your booking. Please discuss and pre-arrange this requirement before confirming your booking with us.

Yes, Sydney Coach Charter provides interstate transfers. However, we do not operate overnight drives. Full day transfers are available and can be prearranged as part of your booking.

No, for safety and legal reasons, Sydney Coach Charter adheres strictly to the law that only one person per seat is allowed on any bus.

Yes, all our minibuses and coach buses at Sydney Coach Charter are equipped with air conditioning to ensure a comfortable travel experience in all weather conditions.

Yes, Sydney Coach Charter operates on public holidays. While our office is closed, we accommodate all prearranged bookings for public holidays and weekends, ensuring no disruption in your travel plans.

Yes, our buses at Sydney Coach Charter can be equipped with a PA system upon request. Please discuss your specific needs when booking to ensure all requirements are met for your journey.

Yes, we provide comprehensive coach and bus transfers to both Sydney Domestic Airport and Sydney International Airport terminals, facilitating smooth and timely airport travel.

Yes, Sydney Coach Charter offers a meet and greet service at the Sydney Domestic Arrivals Terminal. We recommend discussing your booking requirements in advance to ensure a personalized greeting upon your arrival.

Yes, our meet and greet service extends to the Sydney International Arrivals Terminal. Please ensure that all booking requirements are discussed and confirmed in advance to facilitate a seamless arrival experience.

At Sydney Coach Charter, it's important to confirm excess luggage requirements in advance to ensure that we can accommodate all your baggage needs. Each passenger is allotted luggage storage for one large suitcase and one carry-on. If excess luggage is not pre-arranged, it may require a separate taxi service at your own expense. However, if space permits, we can accommodate extra luggage on the bus without additional costs. Please make sure to discuss all luggage arrangements before booking to ensure a comfortable and hassle-free transfer.

For groups with extensive luggage needs, such as two large suitcases and carry-on luggage per person, you will need to charter a larger vehicle or prearrange a luggage trailer with Sydney Coach Charter. Additional fees may apply for excess luggage not confirmed as part of the initial booking to ensure all your baggage can be accommodated comfortably.

Sydney Coach Charter does not offer daily departing regular tours. We provide pre-booked coach charter services for various destinations around Sydney, including the Blue Mountains, Hunter Valley and other destinations tailored for both small and large groups as per your specific travel requirements.

Sydney Coach Charter operates as a private group charter service and does not offer per-person bookings. All charters must be arranged and booked in advance to cater specifically to your group's needs.

Yes, Sydney Coach Charter provides a range of corporate coach charter services in Sydney, catering to both domestic and international corporate groups seeking professional and reliable transportation solutions.

Yes, Sydney Coach Charter specializes in providing exclusive charter buses for corporate conferences, ensuring premium travel arrangements for clients requiring dedicated and upscale transportation services.

Sydney Coach Charter buses are equipped with premium features to enhance your travel experience, including: Reclining Seats: Ensures comfort throughout your journey. Air Conditioning: Maintains a comfortable temperature regardless of the weather. Full Curtains: Provides privacy and protection from the sun. Integrated Public Address System: Allows for clear and effective communication throughout the bus. Tinted Windows: Offers additional privacy and reduces glare. Additionally, our coach charter and bus hire services are fully customizable to meet any specific requirements you may have, allowing you to tailor your transport experience to suit your group’s needs.

Yes, Sydney Coach Charter provides a diverse range of school bus hire services in Sydney, perfect for all types of school activities and group excursions. We are dedicated to ensuring safe and reliable transportation for educational institutions.

Absolutely! Sydney Coach Charter specializes in school excursion bus hire with professional drivers. We offer tailored coach charter services for school transfers and excursions throughout Sydney, ensuring a safe and educational journey for all students.

If you have additional questions or need to discuss your booking requirements, please don't hesitate to contact the Sydney Coach Charter team. Our staff is eager to assist you with all your travel needs. For assistance outside regular office hours, feel free to reach us via email at info@sydneycoachcharter.com.au or call our number at (02) 9181 5557 for inquiries.